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Deliveries and returns

Your package transport

Packages are generally sent in 48 hours after reception of your payment. The standard dispatching condition is Colissimo followed, handed without signature. If you wish a delivery with signature, a supplementary cost applies, please contact us. Whatever is the chosen dispatching condition, we shall supply you as soon as possible a link which will allow you to follow on-line the delivery of your package.

The shipping fees include the packaging, the handling and the mailing costs. They can contain a fixed part and a variable part according to the price or to the weight of your order. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package is sent at your own risks, a particular care is brought to the packages containing fragile products.

Packages are amply sized and your items are well-protected.

The address of delivery of the package can be different from the billing address. It is important to make sure of the reliability of the information provided (name of the person which receives the package, N° and name of street, the place of residence, the building, the appartement.etc). The person who delivers the package must be able to have access easily to the address of delivery.

It is important to indicate during your order any information or codes of access necessary for the deliverer. If the data given by the buyer are erroneous, and if the carrier was not able to deliver in time, causing a risk of deterioration of the products, the buyer can turn around neither against Label Land, nor against the carrier.