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Terms of use

Terms of use

n°1 _ Preamble

Every person who places order on the site declares to have acquainted with the present general conditions and to have accepted them in their entirety . LABEL LAND proposes a selection of aromatic plants to the on-line sale. The relations between the company and the buyers are made independantly. The herbalist's shop reserves the right to modify the present general conditions at any time.

n°2 _ Prices

The prices applied to this site are indicated tax inclusive ( T.T.C) and in euros (€), shipping cost excluded. It is possible to charge products exclusive of tax for the companies of the EEC (outside France) possessing an intracommunity VAT number. The total price indicated in the confirmation of order by LABEL LAND is the definitive price including the price of the ordered products, the costs of handlings, packaging and transport.

n°3 _ Payment

The payment is made by ordering either by on-line bank card under secure payment ( SSL), by bank transfer on our account ( IBAN), by bank or mail check in Euros (only for France), or by Paypal. You can also order by printing and by sending us the on-line order form at the address indicated below (§ 9). The orders will be approved only after reception of the payment.

n°4 _ Validity of an order

The last "click" allows the validation of the order. It is likened to the mentioned handwritten signature  in the article 1341 of the French Civil code. Thus, by sending by e-mail the order form, you authorize LABEL LAND to debit your payment card of the total amount of your order. The order will be validated after authorization of the transaction by the bank of the buyer.

n°5 _ Shipping costs

The costs are automatically calculated and indicated on-line on the order form.

n°6 _ Delivery

Subject to incident, plants published on-line by LABEL LAND are practically always available. The generally observed maximal delivery deadline is 7 working days for Metropolitan France as from the validation of the order. The product travels at the risks of the addressee who only can notice the state of the package and express, in reception, the reserves of use with the carrier. The delivery will be made at the address indicated by the customer. Upon receipt of the payment, LABEL LAND accepts the order and starts the operations of delivery. The details provided by the purchaser when the order is taken are binding upon him: in case of error in the address and phone number of the addressee, the seller could not be held responsible for the impossibility in which he could be to deliver the product. Any return due to a misdirection or an impossibility of delivery not attributable to LABEL LAND will be charged. The orders are ready for delivery at one time in the same place.

n°7 _ Withdrawal

Being understood that all the products sold by LABEL LAND are plants and essential oils, thus products susceptible to deteriorate quickly, the right to withdraw cannot be exercised in application of the article L. 121-21-8.

n°8 _ Juridiction

The present general terms of sale are subject to the application of French law. The contractual information is presented in French language. The foreign buyers will have to verify the legislation in force to which they are subjected for the import of plants and other products. The responsibility of LABEL LAND could not be committed in case of non compliance with the regulations of the country where the product is delivered. It is recommended to address first of all to the company on the occasion of a dispute to settle this one amicably. Failing that, only the Court of the place on which depends our herbalist's shop will be competent.

n°9 _ Data protection

According to the article 27 of data protection acts (n°78-17 of January 6th, 1978), the customers of the LABEL LAND have the right of access and rectification of their personal data according to the way of their choice (see § 10). The data collected by LABEL LAND are strictly necessary for the good treatment of the orders or for the provision of personalized services.

n°10 _ Contact details

All the notifications will be made :
- Through the present form on the site the page "contact";
- By email;
- By telephone  +33 (0)6 40570505;
- By mail  LABEL LAND - 8 place des Thermes - 65200 Bagnères de Bigorre - France;
- SIRET: 494861032